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VAC Proxima AI Agents for Call & Chat
Intelligent Conversations. Every Call. Every Chat. Always.
VAC Proxima is an all-in-one AI platform that lets your business automate phone calls and website chat using your existing PBX infrastructure — answering customers naturally, around the clock, in 20+ Indian languages.
Why VAC Proxima AI Agents?
Built for businesses — engineered to work with what you already have.
Built for Indian Businesses
Native INR billing, Indian phone number pattern parsing, and support multiple languages.
Works with Existing Infrastructure
Integrate With your PBX/Dialer — no need to replace expensive phone systems.
Modern & Future-Ready
Built on the MCP Protocol, with extensive API integrations and continuous feature updates.
What Can Proxima Do?
Create Tickets
Raise support tickets automatically.
Answer FAQs Instantly
Resolves common questions without human intervention.
Capture Leads from Calls & Chat
Collects and qualifies leads from every conversation.
Update CRM Records in Real Time
Pushes customer data instantly to your CRM system.
Provide Status Updates
Shares real-time order and service status with customers.
Route to Human When Needed
Seamlessly transfers complex queries to a live agent.
Who Is It For?
Perfect for businesses and organizations that receive high-volume calls and chats every day.
Key Benefits
Tangible outcomes for businesses that handle high-volume customer conversations every day.
Instant Responses
No waiting — customers get answers immediately.
Lower Operating Costs
Automate routine interactions to reduce staffing overhead and free your team for higher-value work.
Better Experience
Consistent, helpful conversations every single time.
Scalable
Handles 50+ simultaneous calls without breaking a sweat.
Easy to Deploy & Manage
Get up and running without disrupting existing systems.
24/7 Availability
Never miss a customer interaction, day or night.
Standout Features
AI-to-AI Transfers
Seamless handoff between specialized agents.
Call Transcripts
Real-time speech-to-text logging.
Call Recordings
Secure cloud audio storage.
Indian Languages
Support for 20+ regional languages.
CRM & API Integrations
Connects with your existing software stack.
Smart Greetings
Personalized, contextual caller information.
Billing Dashboard
Usage metrics and analytics tracking.
Embeddable Chat
Lightweight widget script for your website.
OTHER PRODUCTS
